Privacy Policy

Pamoyo Therapy ("we", "us") is committed to protecting your privacy. This policy explains what personal data we collect through this website and during therapy, why, and how it's protected, in line with UK GDPR and the Data Protection Act 2018.

What we collect

• Contact form submissions: name, email, phone number (if given), and your message
• Clinical information shared during assessment and therapy sessions
• Basic website analytics (pages visited, general location, device type)

How we use it

• To respond to enquiries and arrange consultations or sessions
• To provide safe, appropriate clinical care, including record-keeping required by BABCP professional standards
• To improve this website's content and usability

Clinical records

Session notes and assessment records are kept securely and confidentially, in line with BABCP ethical guidelines. They're retained for the period required by professional indemnity insurance and relevant guidance, and are not shared with third parties without your consent, except where required by law or where there is a serious risk to your safety or someone else's.

Your rights

Under UK GDPR you have the right to access, correct, or request deletion of your personal data, and to object to or restrict certain processing. To exercise any of these rights, contact enquiries@pamoyotherapy.com.

Third parties

We use Resend to send emails triggered by the contact form, and may use standard web analytics tools. We don't sell personal data to third parties.

Contact

Questions about this policy can be sent to enquiries@pamoyotherapy.com.